Knowledge Base

UMAX Tutorial Videos: Delegates and Contact Info Changes

Category: Public Utilities

Video: How to Delegate Users and Change Contact Info in the New Customer Self-Service Portal

How to update your address, phone number, or email — and how to add or remove authorized users (delegates) who can help manage your account securely.

Video: How to Request a Move In/Move Out Using the New Customer Self-Service Portal

Find out how to request a move-in, move-out, or both directly through the portal. This step-by-step guide shows you how to enter your move dates, update addresses, and upload required documents for faster processing.

To access the CSS Portal, please, click here.

For additional information, please click here.

Updated 11/12/2025 8:32 AM
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