Knowledge Base

UMAX Tutorial Videos: Tracking Usage and Submitting Requests

Category: Public Utilities

Video: How to Track Your Usage in the New Customer Self-Service Portal

How to monitor your daily or monthly water use, compare usage across service points, and understand your consumption patterns to help detect leaks, budget wisely, and conserve resources.

Video: How to Submit a Request/Inquiry in the New Customer Self-Service Portal

How to submit service requests, applications, or general inquiries online — without calling or visiting Customer Service. From rebates to billing adjustments, learn how to handle many requests conveniently through the portal.

To access the CSS Portal, please, click here.

For additional information, please click here.

Updated 11/12/2025 8:32 AM
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